Providing ICBC Massage Therapy Treatments in Vancouver at Broadway and Cambie
You were just in a car accident. Your neck feels tense, you may have headaches and you wake up at night in pain. Begin massage therapy treatment under your ICBC claim as soon as you are able to. Delaying treatment may cause you to suffer more. Please review this FAQ for patients seeking ICBC-covered massage therapy at our clinic.
Yes. With an active ICBC claim, you are automatically pre-approved for 12 treatments with a registered massage therapist (RMT) within 12 weeks from the date of the accident. We are part of ICBC’s Recovery Network and we will bill ICBC directly for the services we provide.
Book a massage therapy appointment online to see our RMTs, or call us at 604-568-1337 to book. Have your ICBC claim number, the date of the accident and claim adjuster’s name and contact number ready to share with us. Our three RMTs each have over 15 years’ experience helping patients who have been injured in car accidents.
As stipulated by ICBC, your first (initial) massage therapy visit must be 60 minutes long. The subsequent treatments you schedule may be 45 minutes or 60 minutes long, depending on your needs and how many areas are injured.
This depends on the intensity of your symptoms and how sensitive your body is to hands-on treatment after the accident. Early on after a car accident, it is typical for patients to receive one to two treatments per week. Talk to your RMT after the first appointment to decide together what is the best frequency of treatment for you.
After a car accident, you may have neck and back pain, tension headaches, limitation turning your head or bending forward, and/or an inability to sit or stand for very long. The severity of symptoms depends on the speed at impact during the accident, how you were hit, and how quickly you sought treatment afterwards.
Massage therapy helps you to recover by:
– reducing muscle tension and spasm
– improving muscle and joint flexibility
– stimulating circulation to the areas being treated
– improving sleep quality
– promoting overall relaxation, thereby reducing stress and anxiety, and
– preventing chronic pain.
We will direct bill ICBC for the portion of fees which they cover. ICBC partly covers the cost of massage therapy sessions at our clinic. The remainder of what is not covered is charged as a user fee to the patient. The user fee for an initial 60-minutes massage is $6. The user fee for a subsequent 45-minute massage is $10, and for 60-minute massage is $30. Keep your receipts as the user fee you pay may be reimbursable by your extended health insurance. All our treatment fees are listed here.
If you are struggling to cope with daily activities and need more treatment to support your recovery beyond 12 weeks from the date of the accident, your RMT will submit a treatment plan and request an extension to your ICBC claim adjuster for his or her consideration.
ICBC will need to give approval if you want to begin treatment after 12 weeks has passed from the date of the accident. The clinic will reach out to your ICBC adjuster to confirm coverage. If you don’t want to wait, you have the option to begin treatment by paying privately first, and get a refund from the clinic later if your coverage is confirmed.